Omnichat
Alan Chan has a diverse work experience in the technology industry. Alan is currently the Founder and CEO of Omnichat, where they focus on developing an Omnichannel chat commerce platform for retail and e-commerce. Prior to this, Alan was the Co-Founder and CTO of Connectie.com, where they played a crucial role in developing a mobile instant messaging platform for businesses. Alan also worked as a Development Lead at Webs s'up Production Co. Ltd., where they developed a travel-related mobile application from scratch using various technologies such as iOS, Android, PHP, and MongoDB. Additionally, Alan has worked as an Analytics Programmer at Centrify Corporation and as a Senior Web Developer/Mobile Developer at Aedify Technology Limited. Alan started their career as a Software Engineer at ASM.
Alan Chan obtained their Bachelor of Engineering in Electronic Engineering from The Hong Kong University of Science and Technology from 2005 to 2008. Prior to this, they attended St. Francis Xavier's College (SFXC), with no specified dates or fields of study.
Omnichat
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Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2022 - Marketing Interactive – Loyalty and Engagement Awards – Gold Award (Best Pandemic Response) - Marketing Interactive – Markies Awards – Silver Award (Best Use of Digital Solution) - Marketing Interactive – Markies Awards – Bronze Award (Best Idea – Customer Acquisition) - Smart Retail Tech Award 2022 (Technology Vendor) - Bronze Award - HKRMA - Smart Retailing Award 2022 - Grand Prize for E-commerce Specialist - HKRMA - Retail Innovation Award 2022 – Best Retail Innovation (Product & Solution) – Gold Award - HKRTIA