Omnichat
Macy Chun currently serves as Marketing & Communications Manager at Omnichat since May 2022, previously holding the role of Assistant Marketing & Communications Manager. Prior experience includes serving as Senior Marketing Executive for Consumer Market at HGC Global Communications from September 2018 to April 2022, and Content Marketing Specialist at KKBOX Inc. from April 2016 to September 2018. Macy began a marketing career as Marketing Executive at Version 2 Limited / Guangbo Media Limited from August 2014 to April 2016, and worked as Public Relations and Publicity Officer at Asia Television from June 2012 to May 2013. Macy holds a Bachelor's degree in Translation from Hong Kong Baptist University and completed a summer program at National Chiao Tung University in 2014.
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Omnichat
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Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2022 - Marketing Interactive – Loyalty and Engagement Awards – Gold Award (Best Pandemic Response) - Marketing Interactive – Markies Awards – Silver Award (Best Use of Digital Solution) - Marketing Interactive – Markies Awards – Bronze Award (Best Idea – Customer Acquisition) - Smart Retail Tech Award 2022 (Technology Vendor) - Bronze Award - HKRMA - Smart Retailing Award 2022 - Grand Prize for E-commerce Specialist - HKRMA - Retail Innovation Award 2022 – Best Retail Innovation (Product & Solution) – Gold Award - HKRTIA