Omnichat
ManChun (Agnes) Wang has a diverse work experience spanning multiple companies. ManChun (Agnes) began their career as an Intern, Marketing Analyst Assistant at Urban GIS in 2015. ManChun (Agnes) then worked as a Marketing Specialist at Reputera from 2016 to 2017. In 2018, they joined Ematic Solutions as a Customer Success Manager, before being promoted to Senior Customer Success Manager from 2019 to 2020. In 2020, they moved to Isobar as a Data & CRM Marketing Manager. Most recently, they are working at Omnichat, starting as an Account Manager in 2021 and progressing to Senior Account Manager and now Associate Director of Account Management.
ManChun (Agnes) Wang holds a Bachelor of Business Administration degree in Banking and Finance from National Chi Nan University. ManChun (Agnes) also has a Master's degree in Marketing Analytics and Communication from the Illinois Institute of Technology. Additionally, they have obtained certifications in Google Adwords, Google Analytics, SAS Certified Advanced Programmer for SAS 9, and SAS Certified Base Programmer for SAS 9.
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Omnichat
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Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2022 - Marketing Interactive – Loyalty and Engagement Awards – Gold Award (Best Pandemic Response) - Marketing Interactive – Markies Awards – Silver Award (Best Use of Digital Solution) - Marketing Interactive – Markies Awards – Bronze Award (Best Idea – Customer Acquisition) - Smart Retail Tech Award 2022 (Technology Vendor) - Bronze Award - HKRMA - Smart Retailing Award 2022 - Grand Prize for E-commerce Specialist - HKRMA - Retail Innovation Award 2022 – Best Retail Innovation (Product & Solution) – Gold Award - HKRTIA