Omnilinx
Martin Kokalov is an accomplished entrepreneur with extensive experience in the technology and telecommunications sectors. Currently serving as the CEO and Co-Founder of Omnilinx since February 2022, Kokalov leads the development of an omnichannel customer service platform integrating various communication channels. As the CEO and Co-Founder of Callflow since January 2012, Kokalov has been instrumental in creating a unified communications platform aimed at enhancing business-customer relationships. Additionally, Kokalov holds the position of Early Angel and Sales Director at ThingsLog, and co-founded FFQuest Ltd, a blockchain marketplace for car rental, ride-sharing, and parking. Previous roles include Senior Network Engineer at Cosmo Bulgaria Mobile and Network Engineer at Nexcom. Kokalov is an alumnus of the Technical University in Sofia.
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Omnilinx
Are you looking for an ⭐ omnichannel customer service platform ⭐ that simplifies and streamlines your customer service operation for better customer experience? What about one where agents have better visibility and ease of management, without the need to waste time switching between multiple platforms or deal with errors within different systems? If yes, then you're looking for Omnilinx! Omnilinx supports different communication channels where agents are able to view conversations happening simultaneously. ✅ Phone ✅ Web chat ✅ Facebook Messenger ✅ Email & Ticketing ✅ Internal chat ✅ Viber ✅ SMS No matter what industry you're in – ecommerce, banking, healthcare, transportation, media, retail - omnichannel customer service is becoming increasingly important. With the Omnilinx platform, companies can scale up their customer service operations with minimal staff increase, while providing better customer experience than ever before. 👍 Turn visits into sales and customers into long-term clients - get in touch with us today.