Omnilinx
Vera Ivanova is a highly experienced marketing professional currently serving as the Marketing Director at Omnilinx since February 2022, where the launch of the next-generation communication platform, Omnilinx, was successfully executed. In addition to this role, Vera has been the Head of Marketing at Callflow since October 2020 and serves as a jury member for the eCommerce Academy Awards, recognizing top Bulgarian online stores. Previous positions include Brand Strategist at studio normal, Senior Brand Communications Manager at Econt Express, Corporate Communications at DIR.BG AD, and PR Account Director at Active Group, where Vera notably contributed to the launch of IQOS in Bulgaria. Vera's extensive career began at Ogilvy, where roles included Account Director and Account Executive, and Vera has foundational experience as a Marketing Assistant at Alpha Copy / Nokia. Vera holds an Executive MBA from COTRUGLI Business School and advanced degrees in Public Relations and Modern Greek Philology from Sofia University St. Kliment Ohridski.
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Omnilinx
Are you looking for an ⭐ omnichannel customer service platform ⭐ that simplifies and streamlines your customer service operation for better customer experience? What about one where agents have better visibility and ease of management, without the need to waste time switching between multiple platforms or deal with errors within different systems? If yes, then you're looking for Omnilinx! Omnilinx supports different communication channels where agents are able to view conversations happening simultaneously. ✅ Phone ✅ Web chat ✅ Facebook Messenger ✅ Email & Ticketing ✅ Internal chat ✅ Viber ✅ SMS No matter what industry you're in – ecommerce, banking, healthcare, transportation, media, retail - omnichannel customer service is becoming increasingly important. With the Omnilinx platform, companies can scale up their customer service operations with minimal staff increase, while providing better customer experience than ever before. 👍 Turn visits into sales and customers into long-term clients - get in touch with us today.