ONE Gas
Debbie Davis currently serves as the Director of Customer Service Support at ONE Gas, a role held since March 2018, where responsibilities include overseeing Customer Service technology, Workforce Management, Data Governance, Reporting, and overall Contact Center Technology support. Previously, from February 2017 to March 2018, Debbie held the position of Business Director - Service Delivery at Affinion Group, managing projects and ensuring high-quality performance across multiple departments. From October 1994 to February 2017, Debbie worked as the Managing Director of Operations and Planning at Trase Miller Technologies, Inc., directing IT and contact center operations in a PCI environment for American Airlines Vacations. Earlier in their career, from January 1988 to June 1994, Debbie was the Inside Sales Senior Supervisor at Hilti, Inc., supervising a sales and service team in a start-up inbound call center. Debbie is an alumnus of Rogers State University.
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ONE Gas
ONE Gas is one of the largest natural gas utilities in the United States, serving more than 2 million customers in three states, and will be a publicly traded, 100 percent regulated, natural gas distribution utility.