Lucinda Callahan

Director Customer Service Operations at One Inc

Lucinda Callahan currently serves as the Director of Customer Service Operations at One Inc since April 2023. Prior to this role, extensive experience at Accenture included positions such as Mobilization Associate Manager, Service Delivery Lead, and Claims Team Lead, with a focus on managing training and delivery operations for global health clients, resulting in significant revenue growth and improved training efficiency. Earlier career roles at Marriott International involved managing accounts payable processes and cash management for hotel properties. Lucinda holds a certificate in Data Processing from Tennessee College of Applied Technology, Oneida/Huntsville.

Location

Knoxville, United States

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One Inc

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One Inc provides insurance companies a digital payments platform designed to increase retention, decrease admin expenses, and mitigate data security risk – while simplifying compliance. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.


Employees

201-500

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