Craig Copland

Craig Copland has over a decade of experience in customer service management, currently serving as the Customer Service Team Manager at Onecom since October 2011, overseeing a team of 6-8 individuals. Previously, Craig held various roles at Onecom, including Training Manager, where responsibilities included training new employees and developing current staff, and Customer Service Manager Enterprise/Care, managing teams of 8-10 people. Prior experience includes working as an Account Manager at Just Develop It and customer service positions at Affinion Group and Home Retail Group PLC. Craig holds educational qualifications from Itchen College and Brookfield Community School.