Oneida Innovations Group
Rod Jones is an experienced IT professional currently serving as an IT Senior Applications Support Analyst and IT Applications Support Manager at Oneida Innovations Group since February 2022. Previously, Rod held the position of IT Applications Support Manager at Oneida Nation Enterprises from April 2021 to February 2022. A notable career at Agilysys spanned nearly a decade, culminating as Support Team Manager for a large IT contact/support center, where Rod led a team of over 50 professionals serving more than 500 clients. Earlier roles included positions at MGM Resorts International and Treasure Island Hotel & Casino, emphasizing support and customer service in high-pressure environments. Rod holds a Bachelor of Science in Hotel Administration from the University of Nevada-Las Vegas and an Associate of Science in Business/Marketing from Utah Tech University.
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Oneida Innovations Group
Oneida Innovations Group is a tribally owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. As the parent company for the Oneida Indian Nation’s technology enterprises, Oneida Innovations Group serves clients across distinct technology verticals. Our diverse experience includes supporting the United States Department of Defense on a number of government contracts, as well as partnerships with organizations in healthcare, higher education, law enforcement, retail and more. Many IT services companies approach cyber solutions from a technological standpoint. Our coming of age in the casino gaming and hospitality industry - complex security and regulated environments - supporting New York's most awarded resort and casino means our approach is not only sophisticated, but also highly customer centric. We don't just take care of problems. We seek out ways to anticipate and prevent them. We don't just improve connectivity. We constantly strive to make connecting safer and in doing so, more accessible. And we do so as IT professionals, as trusted allies and as partners in your success.