Michele V. Donaldson

Michele V. Donaldson is an accomplished Customer Success Manager at OneSource Virtual since July 2023, with extensive experience in driving customer satisfaction and operational efficiency across various technology sectors. Previously held key roles as Customer Success Director at Brightcove, where responsibilities included managing global client video strategies and facilitating internal resources for enhanced service delivery. Michele's background includes positions at DXC Technology, CenturyLink, LiveArena, Verizon, HSN, and Sony Pictures Digital Entertainment, showcasing a strong track record in digital modernization, sales development, and client partnership within hybrid cloud solutions and interactive media. Michele earned an MFA in Journalism from the University of Arizona and a Bachelor's degree in Communications and Business from Arizona State University.