Onprocess Technology
Ishaan Singhal is a seasoned professional with extensive experience in customer success management, analytics, and engineering. Currently serving as Sr. Manager - Customer Success at OnProcess Technology since April 2015, Ishaan leads global asset recovery and fraud investigation programs, achieving significant recovery and prevention rates. Previous roles include Sr. Manager - Analytics at OnProcess Technology, Solutions Architect at Customer Portfolios, and diverse engineering positions at companies such as Oracle and Jasubhai International FZCO. Ishaan holds a Master's degree in Data Science from Worcester Polytechnic Institute and an MBA with a Master's degree in Information Technology from Bentley University, along with a Bachelor's degree from Fr.Conceicao Rodrigues College of Engineering.
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Onprocess Technology
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OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the world's leading OEMs and service providers.