Onprocess Technology
Latina Nikolova is a trained professional with a substantial background in training, quality assurance, and client support. Currently serving as a Training and Quality Specialist at OnProcess Technology since August 2019, Latina has previously held supervisory and analytical roles at C3i Solutions from April 2014 to June 2019, where responsibilities included knowledge transfer, compliance monitoring, and managing critical software issues. Latina's career began as a Customer Service Associate at bwin.party digital entertainment, followed by an Account Executive position at ITS Enterprises, focusing on trading pre-IPO shares. Latina holds a Bachelor Degree in Industrial Management from Agricultural College.
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Onprocess Technology
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OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the world's leading OEMs and service providers.