Onprocess Technology
Malena Acevedo is an accomplished operations and business management professional with extensive experience across various industries. Currently serving as an Operations Manager at OnProcess Technology since March 2023, Malena also founded Vegusto Foods in March 2017, which specializes in vegan products, notably a successful mozzarella line. Previous roles include Senior Manager at SmileDirectClub, where management of marketing and customer support projects took place alongside overseeing a team of over 100 employees. Malena has held significant positions such as Business Development Manager at Oxford OIIA, Director of Commercial Sales at Ful Trading, and Director of Recruiting and Marketing at Vialinx SA, focusing on strategic planning, sales, and talent acquisition. Malena holds both a Master of Business Administration (MBA) and a Bachelor of Business Administration (BBA) from Universidad de Costa Rica.
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Onprocess Technology
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OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the world's leading OEMs and service providers.