Jaclyn James

Jaclyn James is an experienced Senior Customer Success Manager at Ontra since April 2022, previously serving as a Customer Success Manager. Prior roles include Executive Assistant to the CEO, Paralegal, and Client Relations at AutoCruitment, and Paralegal at Zerbe, Miller, Fingeret, Frank & Jadav, LLP, where legal research and docket management were key responsibilities. Jaclyn's earlier experience includes roles as a Project Associate at alliantNational, English Teacher at iTutorGroup, Head Hostess/Contract Associate at St Anejo, Office Manager at Tom James Company, Hostess/Bar Assistant at Nine on Nine Restaurant, and Payroll Associate at Facilities Management University of Pittsburgh. Jaclyn holds a Business Strategy Certificate from Harvard Business School Online and a Bachelor of Arts in Political Science and Government from the University of Pittsburgh, along with a Certificate in Paralegal Studies from The University of Georgia.