Julien Rideau

Julien Rideau has extensive experience in customer support and technical management, currently serving as a Pre-sales Engineer and Customer Support Manager at Oodrive since December 2018. Julien has successfully led teams, implemented customer service platforms, and improved processes using Salesforce. Additionally, Julien developed Oodrive University to enhance digital learning for clients and managed media delivery with significant responsibilities in project oversight and SaaS infrastructure. Prior experience includes roles in production and support management at Algoba Systems and roles in digital workflows and technical support in photography and media companies. Julien holds degrees in Economics and Computer Science from Université Paris 11 and ESIG Paris.