Victor Caparas

Victor Caparas is a seasoned professional with extensive experience in customer support and financial coaching. Currently serving as a Member Care Specialist at Stanford Federal Credit Union since June 2024, Victor also holds dual roles at Ooma, Inc., as both a Customer Support Specialist and Implementation Specialist since June 2018. As a Financial Coach at Dream Big Unlimited since October 2017, Victor's passion lies in assisting individuals with financial literacy, budgeting, and credit improvement. Previously, Victor worked as a Personal Banker and Small Business Specialist at JPMorgan Chase from June 2012 to January 2018 and as a Customer Sales & Service Representative at Wells Fargo from February 2010 to June 2012. Early in the career, Victor served as a One Touch Customer Advocate at Lifescan, a Johnson & Johnson company, where responsibilities included resolving customer issues and providing technical support.