Eileem Mejia

Eileem Mejia is an accomplished Senior Customer Success Manager at Open Systems since April 2019, with a diverse background in customer success roles, including positions as Customer Success Manager and Customer Success Engineer. Prior experience includes serving as a Customer Engagement B2B Support Engineer at IBM from February 2014 to March 2019, and as an IT Helpdesk Administrator at congstar from August 2012 to January 2014. Early career experience involved working as an Area Control Center Maintenance Engineer at the Central American Corporation of Aviation Navigational Services (COCESNA) from July 2008 to August 2011. Eileem Mejia holds a Master's degree in Informatics and Communications from RWTH Aachen University, a Master's in Business Administration with a focus on Finance from Universidad Tecnológica Centroamericana, and a Bachelor's degree in Telecommunications Engineering from the same university.