Open Technology Solutions
Lori Pedersen has a diverse work experience spanning over several decades. Lori has held various leadership roles in different companies, showcasing their expertise in strategic planning, project management, and IT services. Pedersen's most recent role was as a Senior Director of Strategic Delivery at Open Technology Solutions, LLC, where they demonstrated their ability to oversee and execute strategic initiatives. Prior to that, they served as a Senior Manager - IT PMO at Hitachi Vantara, where they successfully managed IT projects. Pedersen's experience also includes working at Cognizant as a Transition Director, leading transition planning efforts for complex engagements. Lori has also held senior positions at Wipro, Nelnet, MCI, and Unipac, contributing to various aspects of IT, including software development, project management, and operational functions. Overall, Pedersen's extensive work experience showcases their strong leadership skills and expertise in strategic planning and IT management.
Lori Pedersen obtained a Bachelor of Arts degree with a major in Computer Science and a minor in Business from the University of Iowa, where they attended from 1985 to 1988. Additionally, they have acquired several certifications throughout their career, including a Project Management Professional (PMP) certification from the Project Management Institute in November 2021, a Certified ScrumMaster (CSM) certification from the Scrum Alliance in May 2020, and an ITIL Foundation Level certification from AXELOS Global Best Practice in February 2018.
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Open Technology Solutions
A successful collaboration requires the right mix of business partners, technologies, and experience. In 2003, Bellco Credit Union and Bethpage™ Federal Credit Union took advantage of the opportunities to create a successful alliance. The two credit unions formed Open Technology Solutions, LLC (OTS), a Credit Union Service Organization (CUSO),focused on providing collaborative, technology-related services to a few large credit unions on the Fiserv platform. Bellco and Bethpage were joined by State Employee's Credit Union (SECU™) of Maryland in 2007, and S3 Shared Service Solutions, LLC in 2011. Together, they have achieved the kind of scale none could have achieved on their own - more than 889,000 members and over $14 billion in assets - ranking them together as the one of the largest credit unions in the country. Currently, OTS proudly serves these members and their partner’s 2,000 employees in their consortium.Operationally, the primary purpose of OTS is to create value for its partners by adding scale and efficiency to the process of providing information services. By standardizing and sharing the expense of providing information technology systems and services, their partners are able to access deeper skill sets and higher levels of service. Having the same core system was just the beginning of working together; over time, other opportunities to standardize and scale have been identified and implemented in many domains of technology enablement.The key to collaboration is trust, but what makes it work is organization. An Advisory Committee, comprised of executives from each partner credit union and CUSO, meets regularly to charter collaboration groups, initiatives and efforts to further the strategic interests of the consortium. These groups, with members from all partners, are focused on domains of combined, strategic interest including digital, information security, program management, business continuity/disaster recovery, lending, member experience, payments, operations improvement and others.