Mena Abdelsayed

Mena Abdelsayed is a skilled professional with extensive experience in student support, admissions, and financial processes. Currently serving as the Student Support and Admissions Team Lead at Open Universities Australia since January 2014, Mena provides leadership to the Admissions team and manages operational efficiencies. Previous roles include Administration and Applications Officer, where responsibilities encompassed financial processes and banking activities, and Student Advisor, focused on student engagement and support. Prior experience at Wipro BPO as a Cost Controller involved financial reporting and cost management, while a tenure at Thomas Cook as a Senior Payroll Accountant included payroll processing and financial reconciliations. Mena began a career in customer service at Orange Egypt as a Senior Call Centre Representative, demonstrating strong problem-solving skills and workforce management. Educational qualifications include a Graduate Certificate and a Certificate IV in Accounting from RMIT University and a Bachelor of Business Administration from Helwan University Cairo.