OpenCall.ai (YC W24)
Nicholas Lee is currently the Co-Founder of OpenCall.ai, which provides AI call center services for businesses. Nicholas is also a Co-Founder of Grey Matter Labs, focusing on utilizing AI to simplify everyday lives. Previously, Nicholas has held various operational roles in companies like John Hancock, Brown Brothers Harriman, and Reebok. Nicholas also has experience as an Operations Lead at Fancily and as a Research Assistant at APPEAR Lab. Nicholas holds a Master of Science degree in Computer Science from Y Combinator and a Bachelor's degree in Business Administration and Psychology, with a concentration in Marketing Analytics.
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OpenCall.ai (YC W24)
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Turn missed calls into customers. Even million-dollar call centers lose 10-30% of revenue to abandonment. Opencall captures this revenue – while cutting costs 50-80% – by answering every call with AIs. Key Features of OpenCall Include: 24/7 AI Availability: Never miss a call again. OpenCall.ai ensures round-the-clock customer service, so your business stays responsive anytime, anywhere. Real-time Conversations: With the power of proprietary models, OpenCall.ai eliminates latency, providing users with seamless, natural dialogues, mirroring face-to-face conversations. Self-serve Options: Say goodbye to tedious manual setups. With OpenCall.ai, users can effortlessly upload any number of existing recordings or call transcripts, streamlining the setup process. Task Flexibility: We understand that your business relies on multiple tools and systems. That's why OpenCall seamlessly integrates with your favorite apps and platforms to perform tasks directly through these integrations.