Michael Amaya

Senior Customer Support Representative (team Lead) at OpenSpace

Michael Amaya is a seasoned professional in customer support and team leadership, currently serving as a Senior Customer Support Representative (Team Lead) at OpenSpace since April 2021. In this role, Michael analyzes operational metrics to enhance product and support offerings while leading a team that maintains a 90% customer satisfaction rating. Prior experience includes roles at Chowly, Inc. as a Senior Support Specialist, and Jellyvision as an Implementation Apprentice, where Michael honed skills in client relations and project management. Educationally, Michael holds a Bachelor of Arts in Gender & Women's Studies and Psychology from the University of Illinois Chicago.

Location

Chicago, United States

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OpenSpace

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OpenSpace provides next-generation 360 photo documentation software, powerful integrations and the smartest analytics tools in the industry. They are on a mission to bring new levels of transparency to construction. They combine simple off-the-shelf 360° cameras, computer vision, and AI to make it incredibly easy to capture a complete visual record of a jobsite, share it via the cloud, and track progress remotely.


Employees

201-500

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