OpenText
Danny Kirkland is an experienced management professional with a strong track record in customer care and operations. As the Senior Manager of Customer Care and New Partner Onboarding at OpenText since July 2018, Danny successfully increased the number of Customer Care Specialists by 300% and navigated three company acquisitions. Previous roles include Executive Team Lead at Target, managing over 100 employees, and District Manager at BoxLunch, where Danny launched 12 stores in eight months. Danny’s career also includes a long tenure at Hot Topic, where responsibilities encompassed multiple managerial positions. Danny holds a Bachelor of Arts in Psychology from the University of West Florida and an Associate of Arts in Psychology from Pensacola State College.
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OpenText
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A global leader in information management, OpenText offers integrated solutions in cybersecurity, analytics, content services, business networks, DevOps, and IT management, OpenText empowers organizations to fully manage their data, content, and private information and keep it safe against cybersecurity threats. OpenText was founded through a partnership between the University of Waterloo and Oxford University in 1991 to create the first online Oxford English Dictionary. Timothy Bray, Frank Tompa, and Gaston Gonnet worked to develop software that would allow users to search any word on any webpage. That project later became OpenText, and three decades later, the company has served more than 120,000 enterprise customers across industries such as financial services, healthcare, energy, manufacturing, and public sector. In 2025, OpenText was named one of Canada’s Most Responsible Companies and one of Canada’s Top Employers for Young People. The company was also named one of Canada’s Most Innovative Companies by Canadian Business in 2024 and was one of the 20 Hottest AI Software Companies in the 2024 CRN AI 100. OpenText continues to encourage industry innovation and growth with its cloud, security, and AI solutions.