Optimove
Chinmay (Cannon) Bonde is a seasoned marketing operations professional with a robust background in streamlining marketing processes and enhancing client engagement strategies. Currently serving as Marketing Operations Manager at Optimove, Chinmay previously held the same title at Spektrix, where significant improvements were made in campaign execution and lead generation through automation. Experience at Cloudalyze included designing email marketing initiatives and building Salesforce campaign scripts, while earlier roles in customer success and business development contributed to expertise in client retention and relationship management. Chinmay holds a Master of Science in Marketing Analytics from Pace University and a Bachelor of Arts in English Literature from Fergusson College.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.