Optimove
Dustin Trinidad is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Senior Customer Success Manager at Optimove since February 2021, Dustin has effectively managed client relationships and ensured adherence to digital marketing best practices. Prior to this role, Dustin held positions at Cheetah Digital from October 2014 to May 2020, where responsibilities included leading campaign execution, maintaining client compliance, and coaching junior staff. Earlier experience includes a Marketing Intern role at Shark Branding and an ESP Account Manager internship at Zeta Interactive, where Dustin achieved significant success in account management. Dustin holds a Certificate in Digital Marketing from Columbia University and a Bachelor of Applied Science in Marketing Management from Sacred Heart University.
Optimove
1 followers
Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.