Optimove
Jacob Studwell is a highly experienced professional with a strong background in customer success, sales, and finance. Currently serving as a Senior Customer Success Manager at Optimove since April 2021, Jacob has previously held roles ranging from Customer Success Manager to Business Development Representative within the same company. Prior experience includes a Junior Sales Associate position at Needham & Company, and a brief stint as a Financial Analyst at Wine Enthusiast, where Jacob worked closely with the CFO, gained expertise in NetSuite, and contributed to various HR and market research initiatives. Jacob's internship experiences include an Investment Analyst Intern role at 747 Capital and a Software Engineering Intern position at Crestron Electronics, showcasing a diverse skill set across finance, sales, and technology. Jacob holds a Bachelor of Science in Business Administration with a focus on Finance from Washington University in St. Louis.
Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.