Optimove
Shani Sheleg has extensive experience in customer success and marketing across various industries. Currently serving as Customer Success Team Lead at Optimove since May 2021, Shani previously held roles such as Senior Customer Success Manager and Customer Success Manager within the same company. Prior to Optimove, Shani was the Head of Marketing and Sales at Ashtrom Port, where responsibilities included brand building and client relationship management. At Halcyon Gallery, Shani worked as Retail Operations Manager and Business Development Manager, overseeing global operations and maintaining relationships with VIP clients. Earlier experience includes project management for Tal Ben-Shahar, internal communications at Amdocs, and customer success at CUPS - Unlimited Coffee. Shani holds a B.A. in Psychology from Reichman University and completed a program at Sotheby's Institute of Art.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.