Optimove
Stephanie A. Peña is an experienced Operational Support Engineer at Optimove, where responsibilities include monitoring and maintaining production environments, performing configuration management, and developing ETL processes using SQL and Snowflake. Additionally, Stephanie serves as an Adjunct Lecturer at CUNY Bronx Community College, teaching Earth Systems Science and Atmospheric Sciences. Previous roles include serving as an Innovation Fellow at The Knowledge House, focusing on full-stack web development, and working with the NYC Department of Environmental Protection on environmental health and safety management systems. Stephanie holds a Bachelor of Science in Geology from The City College of New York and has conducted research on environmental interactions at both academic institutions and the U.S. Geological Survey.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.