Optus
Bridgett Oldman has extensive experience in customer service and operational management, currently serving as the Invoicing Coordinator and Strategic Accounts Manager at Optus Inc since May 2012. In these roles, Bridgett supervises the Strategic Accounts Team, enhances customer support, and ensures efficient communication within the team. Previous experience includes managing service calls at the National Service Center, overseeing asset recovery processes, and serving as a Supervisor at Startek, where Bridgett focused on mentoring agents and improving performance metrics. Early career roles included a Telephone Sales Representative at Heritage Company and a Quality Control Specialist at Razor Rock Material, emphasizing Bridgett's strong background in customer engagement and quality assurance.
Optus
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Optus is a cloud advisory and IT service delivery company designed to advance today’s hybrid workplace. With over three decades of experience, we provide a vendor-neutral approach to technology—from core communications to the full ecosystem of CX technologies—including hardware, software, connectivity, cloud services, and IT support. Through our unique integration of people, processes, and technology, we elevate your productivity, scalability, and uptime to help you rapidly evolve within an ever-changing landscape.