Oracle
Bill Hart is a seasoned executive with extensive experience in customer success and consulting, holding significant roles in leading organizations such as Oracle and JDA Software. At Oracle, Bill served as Group Vice President of Customer Success, where responsibilities included managing a global team that grew from 500 to over 1,200 employees, significantly increasing customer base and annual revenue from $78M to $210M. Prior positions at JDA Software included Vice President of Customer Success, overseeing a $110M organization focused on customer engagement and revenue growth. Bill's career also features roles at Black & Decker, where oversight of supply planning and systems management contributed to operational efficiencies, and at Manugistics, encompassing senior management positions in client support, development, and presales. Bill Hart holds a Bachelor of Science in Business from the University of Maryland.
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Oracle
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Oracle is a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. They also created the world’s first – and only – autonomous database to help organize and secure their customers’ data. Using Oracle technologies, customers build, deploy, run, manage and support their internal and external products, services and business operations including, for example, a global cloud applications developer that utilizes Oracle Cloud Infrastructure (OCI) to power its software-as-a-service (SaaS) offerings; a multi-national financial institution that runs its banking applications using the Oracle Exadata Database Machine; and a global consumer products company that leverages Oracle Fusion Cloud Enterprise Resource Planning for its accounting processes, consolidation and financial planning functions. Oracle Cloud Services offerings, which include Oracle SaaS and OCI offerings, provide comprehensive and integrated applications and infrastructure services delivered via cloud-based deployment models. Oracle Cloud Services integrate the IT components, including software, hardware and services, on a customer’s behalf in a cloud-based IT environment that Oracle deploys, manages, supports and upgrades for the customer and that a customer may access utilizing common web browsers via a broad spectrum of devices. Oracle cloud license and on-premise license deployment offerings include Oracle Applications, Oracle Database and Oracle Middleware software offerings, among others, which customers deploy using IT infrastructure from the Oracle Cloud or their own cloud-based or on-premise IT environments. Oracle hardware products include Oracle Engineered Systems, servers, storage and industry-specific products, among others. Customers generally opt to purchase hardware support contracts when they purchase Oracle hardware products. Oracle also offers services to assist its customers and partners to maximize the performance of their Oracle purchases.