Orange
Vinoth Ravi currently serves as a Customer Service Technician Team Lead at Orange, a position held since January 2022, where responsibilities include managing customer incidents and trouble tickets. Prior to Orange, Vinoth worked as a NOC Manager and Senior Engineer at Voicetec Sys Ltd from November 2013 to March 2022, focusing on VoIP protocols. Experience also includes a role as a NOC Switch Engineer at Bharti Airtel Limited from September 2012 to October 2013, handling various customer complaints in NLD/ILD networks. Earlier experience as a NOC Engineer at ZTE Telecom India Pvt. Ltd involved leading fault management for the Aircel project. Vinoth began a career in telecommunications as an Executive at Aircel in 2009. Educational qualifications include a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from SRM IST Chennai and a Diploma in Electrical & Electronics from Veltech University.
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Orange
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Orange is one of the world’s leading telecommunications operators with sales of 42.3 billion euros in 2020 and 142,000 employees worldwide at 31 December 2020, including 82,000 employees in France. The Group has a total customer base of 259 million customers worldwide at 31 December 2020, including 214 million mobile customers and 22 million fixed broadband customers.