Michael Harbottle

Director Of Customer Experience at Oak Engage

Michael Harbottle has a diverse work experience spanning multiple industries and roles. Currently, they are the Head of Revenue at Oak Engage since June 2022. Prior to this, they were the Head of Customer Success at Oak Engage from June 2021 to May 2023.

Before joining Oak Engage, Michael held positions at Hive HR as the Head of Customer Success from October 2018 to May 2021. Michael also served as a Customer Success Manager at Hive HR from September 2016 to October 2018. Hive HR is a cloud application that focuses on improving employee engagement through intuitive micro-surveys and insights.

Prior to their time at Hive HR, Michael worked at Turnitin, where they served as the Development Manager for Africa from an unspecified start date to August 2016. Michael also held the position of Campaign Manager for Asia, Africa, and Latin America from an unspecified start date to an unspecified end date in 2015.

Additionally, Michael gained experience at Sage in the Accountants Division from an unspecified start date to an unspecified end date in 2014. Michael also held the role of Development Manager at South Northumberland Cricket Club from April 2010 to August 2012.

Throughout their career, Michael has demonstrated expertise in revenue generation, customer success, and development management across various sectors.

Michael Harbottle completed their Bachelor of Arts (BA) degree in History at Northumbria University from 2005 to 2008. Michael then pursued a Master of Science (MSc) degree in Business and Marketing Management at the same university from 2012 to 2013.

Location

Newcastle, United Kingdom

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Oak Engage

Orchid Software is an intranet software development house and consultancy based in the North-East of England, UK; the company focuses on the development and provision of its proprietarily-developed Orchidnet intranet software. Orchidnet is a suite of intranet applications that includes traditional business processes as well as contemporarysocial media functionality. Orchid Software serves a client base including a wide range of companies over diverse sectors including: financial services, retail, publishing, media, manufacturing, healthcare, pharmaceuticals, government agencies, policing and law enforcement, commercial and social housing, educational instituitions, software/tech, logisitics and transport.Clients include Pizza Express, Go Compare, Ford Retail, The Southern Co-operative and 2 Sisters Food Group.


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Employees

51-200

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