Naiwai Yu

Head Of IT Service Management at OrderYOYO

Naiwai Yu is an accomplished professional with extensive experience in IT service management and customer operations, currently serving as the Head of IT Service Management and Head of Customer Operations for North Europe at OrderYOYO since December 2019. Naiwai has previously held significant roles such as Interim Onboarding Manager and Head of Customer Support for the UK and Ireland. Prior to OrderYOYO, Naiwai worked as General Manager at Hamlet Tours, overseeing operations and ensuring effective business functioning. Earlier experience includes serving as Duty Manager PAX at Menzies Aviation and Delivery Operations Manager at JUST EAT for Denmark and Norway. Naiwai's educational background includes an AP Degree in Leadership and Management from Copenhagen Business Academy, along with additional certifications in transportation and technical fields.

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Copenhagen, Denmark

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OrderYOYO

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OrderYOYO helps take-away restaurants get their own digital ordering and engagement platform to handle all their digital orders and customers. Every restaurant gets their own branded website (or ordering plug-in button for existing website) and apps (iOS + Android). Also they get a login to their online client portal to see statistics, edit menu and much more. OrderYOYO's system automatically helps the restaurant in communicating to its customers and motivate them to order again and again. Retention and frequency from returning customers goes up when using OrderYOYO platform.


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51-200

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