Oriserve
Apoorv Agarwal, a Dual Degree graduate in Engineering Design from the Indian Institute of Technology, Madras, is an experienced Data Scientist with a background in various industries. Currently serving as a Senior Data Scientist at ORISERVE, Apoorv has also worked at companies such as VMock, RBG Labs, Mercedes-Benz Research and Development India, and Blackcoffer. Their expertise includes implementing RoBERTA architecture for fine-tuning and context comprehension in email bots, designing predictive models for road accident severity, and conducting energy management studies for electric buses.
Oriserve
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Google's globally awarded No.1 sales enabling conversational AI. ORI AI is an enterprise-grade conversational AI-powered text chat & voice bot. Ori's advanced conversational AI boosts sales & customer satisfaction. Ori is focused on automating the customer journey which it does through its connected, multilingual, omnichannel, self-service platform, made by applying design thinking principles and advanced AI. Our cognitive AI solutions provide a non-intrusive customer experience for Sales, Marketing, Support & Engagement across IoT devices, sensors, web, app, social media & messaging platforms. Our Products: 1. Chatbot: Voice + Text Compatible, Hybrid (Live + AI), Multiple Context Switching, Omni-channel along with Recovery Based Mechanisms. 2. IVR-Based Speech Bots: Speak To a Bot Directly Over a Call. 3. Email-Based Responder Bots: Automate Email Support with Resolutions Handed Without Manual Intervention. 4. Customer Service Agent Support Bots: Assist Agents with Prompts & Queues During Customer Conversations Over Chat + Calls.