Saumya Gupta

Business Analyst at Oriserve

Saumya Gupta, a business analyst at Oriserve, has a background as a backend developer with expertise in creating robust API architectures. As the founder of DoEarn, Saumya created a platform for children to earn money while helping their peers. With experience as a web development intern at Coding Blocks, Saumya holds a B.Tech in Computer Science from BML Munjal University.

Location

Gurugram, India

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Oriserve

Google's globally awarded No.1 sales enabling conversational AI. ORI AI is an enterprise-grade conversational AI-powered text chat & voice bot. Ori's advanced conversational AI boosts sales & customer satisfaction. Ori is focused on automating the customer journey which it does through its connected, multilingual, omnichannel, self-service platform, made by applying design thinking principles and advanced AI. Our cognitive AI solutions provide a non-intrusive customer experience for Sales, Marketing, Support & Engagement across IoT devices, sensors, web, app, social media & messaging platforms. Our Products: 1. Chatbot: Voice + Text Compatible, Hybrid (Live + AI), Multiple Context Switching, Omni-channel along with Recovery Based Mechanisms. 2. IVR-Based Speech Bots: Speak To a Bot Directly Over a Call. 3. Email-Based Responder Bots: Automate Email Support with Resolutions Handed Without Manual Intervention. 4. Customer Service Agent Support Bots: Assist Agents with Prompts & Queues During Customer Conversations Over Chat + Calls.


Headquarters

Noida, India

Employees

51-200

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