Orlando Health
Michael Joyce is an experienced professional with a diverse background in healthcare, education, and customer service. Currently serving as Supervisor in the Cardiology Service Line at Orlando Health since April 2021, Michael also contributes as a Quality Assurance Analyst, providing training and feedback to enhance customer service performance. Previous roles include Patient Portal Support Coordinator, Substitute Teacher, and Service Scheduler at J. Tortorella Swimming Pools, where Michael demonstrated strong leadership and organizational skills. Michael's experience in website design, photography, and mentoring at Manhattanville College highlights versatility and a commitment to supporting others. Michael holds a Bachelor's degree in English Literature from Manhattanville University, awarded in 2015.
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Orlando Health
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Orlando Health is a not-for-profit healthcare organization with $6.2 billion of assets under management. The system spans nine Florida counties with nearly 450 locations that include 13 wholly-owned hospitals and emergency departments; rehabilitation services, cancer centers, heart institutes, imaging and laboratory services, wound care centers, more than 300 physician offices for adults and pediatrics, and 11 urgent care centers in partnership with CareSpot Urgent Care.