OSB Group
Phil Bailey is a seasoned professional in service design and management, currently serving as the Service Design and Transition Manager at OSB Group since June 2025. Previous roles include leading service design initiatives at Whitbread and RS Components, where responsibilities encompassed service design documentation, process reviews, and ensuring smooth transitions of services into operational teams. Phil's career milestones also feature key positions at Capita Business Services, where the successful transition of the ULEZ zone for TFL London was managed, and earlier roles in various capacities at iCore, Virtustream, Getronics/KPN, Pink Roccade, Capgemini, and the Department of Trade and Industry. Education was completed at Wimbledon College, contributing to Phil's extensive expertise in service management policies and best practices.
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OSB Group
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With a central mission to provide fair financial solutions to all, OSB Group is a specialist lending and retail savings group serving the UK, Jersey and Guernsey, and is authorised by the PRA, part of the Bank of England, and regulated by the FCA. OSB Group focuses its specialist lending activities on selected sub-sectors of the lending market in which it has an established presence and expertise. These include private rented sector buy to let, commercial and semi-commercial mortgages, residential development finance, bespoke and specialist residential lending, secured funding lines and asset finance.