Oshkosh Defense
Jocelyn T. is an experienced technical support professional with a strong background in storage systems, having worked as a Senior Storage Support Engineer at ChannelWorks from July to November 2023, diagnosing and troubleshooting EMC and various storage device issues. Previously, from October 2014 to February 2023, Jocelyn held multiple roles at Dell EMC, including USD Technical Support Engineer II and Upgrade Engineer, providing high-level support for mid-range storage products, collaborating with teams to resolve complex technical issues, and managing customer inquiries and service requests. Education includes an Integrated Studies degree in Business Communication from Utah State University (2021-2023) and an Associate's degree in Computer and Information Systems from the University of Phoenix (2012-2014).
Oshkosh Defense
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Oshkosh Defense is a global leader in the design, production and sustainment of best-in-class military vehicles and mobility systems. For over 100 years, Oshkosh has designed, tested and manufactured a robust portfolio of heavy, medium, light and highly protected military vehicles and technologies to support our customers’ missions. Oshkosh offers advanced technologies and vehicle components that provide our customers with a technical edge. These include: TAK-4® independent suspension systems, TerraMax™ unmanned ground vehicle solutions, Command Zone™ integrated control and diagnostics system, ProPulse® diesel-electric and on-board vehicle power solutions, and the CORE1080 crew protection system. Oshkosh also provides command, control, communications and computer (C4) systems integration for its vehicles to bring the network to the mission. . Every Oshkosh vehicle is backed by a dedicated team of technical experts, a global logistics and supplier network, and a complete range of life cycle sustainment services to optimize fleet readiness and performance.