Shawn M.

Shawn M. currently holds the position of Customer Engineer at Oso since December 2024, following a tenure as a Solutions Engineer at Viam, Inc. from July 2022 to December 2024. Prior roles include Director of Customer Success Engineering and Manager of Customer Success Field Readiness at Lacework, as well as Customer Success Architect at ThoughtSpot. Shawn M. spent five years at MongoDB in various roles from Senior Application Engineer to Principal Solution Architect. Earlier professional experience includes serving as a Senior Software Consultant at BMC Software, responsible for the sales cycle of automation tools, and as a Performance/Capacity Planner at HSBC, where responsibilities included re-architecting systems and developing an ecommerce solution. Educational qualifications consist of a Master’s degree in Computer Science from New York University - Polytechnic School of Engineering and a Bachelor’s degree in Information Systems from Baruch College.