Ostrovok.ru
Anna Chaplygina is an experienced professional in business development and account management within the hospitality sector. Currently serving as Head of Business Development Direct Supply for Emerging Travel Group since October 2020, Anna previously held a senior regional business development manager position and worked as a regional account manager at Ostrovok.ru since May 2014, focusing on hotel contracting and accounting. Earlier experience includes a role as Front Desk Manager/Sales Manager at Taganka Hotel from September 2012 to January 2013. Anna's educational background includes a Specialist degree in Foreign Languages from Moscow State University of Humanities named after M.A. Sholohov, completed in 2014, and earlier studies at Moscow State College of Management Economics and Law from 2004 to 2008.
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Ostrovok.ru
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Ostrovok.ru is an online hotel booking service with properties in 220 countries and territories worldwide. We offer over 2.5 mn different types of accommodation ranging from hotels and hostels to apartments and more – all at affordable prices. Thanks to our unique technology we can access rates and availability from hundreds of suppliers. We use smart algorithms based on the real-time requests of each visitor to return personalised results and the very best prices obtained from our supplier network. We focus on high levels of customer service, cutting-edge technology and teamwork. Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by the utmost care for our customers and agents. We relentlessly strive to automate everything that can and should be automated, where it makes sense. We believe that minimizing human error using smart technology is the most effective way to get the best out of a complex and imperfect travel industry. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work. Since we entered the market over 10 years ago, we have built the team of talented people united by a shared system of values. We recognise and value the individuality and the uniqueness of each employee, and we set great store by cultivating the opportunities for rapid professional growth. Our mission is to enrich everyone's travel experience around the world through cutting edge technology and excellent service. Web: https://ostrovok.ru/ Telegram: https://t.me/ostrovok_travel App Store: https://itunes.apple.com/app/id564204730?mt=8 Play Market: https://play.google.com/store/apps/details?id=ru.ostrovok.android&hl=ru&gl=US