Otonomee
Filipa Laureano currently serves as a Customer Support Agent at Otonomee since May 2023. Previously, Filipa held positions as an Office Assistant and Translator at Golden Gai Ci - Mediação e Investimento Imobiliário Lda from September 2021 to August 2022, supporting property management and handling a range of administrative tasks. Filipa also worked as an Office Assistant and Translator at SCasal - Law Firm, assisting with residency processes for emigrants from March 2021 to August 2021. Additionally, Filipa contributed to the Alcobaça Tourism Office as a Translator of tourism documents from February 2020 to July 2020. An academic background includes degrees in Chinese/Portuguese Translation and Interpretation from the Polytechnic of Leiria, Macao Polytechnic University, and Beijing Language and Culture University, completed between 2016 and 2020.
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Otonomee
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Founded in 2020, Otonomee is one of the world’s first purpose built, remote first, outsourcing companies (BPO) who provides partner companies with outsourced sales and customer support solutions. They design, build and operate outsourced people and technology solutions for growing businesses. Their solutions help customers protect their brand as they grow their customer base, move into new markets and find efficiencies to support their growth. Otonomee leverages the benefits of a remote first model to attract talent from a wider talent pool and are achieving industry leading retention levels for our partners. Their services are available 24/7 in all European languages. They currently support partners operations in Ireland, the US, UK and across Europe.