Ounass
Bahgat Elkomy has extensive experience in customer care and sales, currently serving as a Customer Care Supervisor at Ounass since October 2021, where responsibilities include overseeing critical case escalations and managing daily operations. Prior to this role, Bahgat worked at Al Tayer Group as a Customer Service & Sales Associate, effectively managing customer interactions for multiple brands and distinguishing as a top performer. Earlier experience includes positions at du as a Customer Service Representative, Perfect Solution LLC. as a Telesales Representative, Shamy Store as a Sales Executive, and Medical Mattress World as a Sales Representative. Bahgat holds a Bachelor's degree in Accounting from Alexandria University, earned between 2010 and 2014.
Ounass
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Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site. Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience. Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging. Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.