Outsource Global
Consolata Wambugu has a solid background in customer service and training, with experience in various roles such as Account Supervisor and Skills Development Facilitator. Currently serving as Deputy Human Resources and Training Manager at Outsource Global, Consolata has a Bachelor's degree in Economics and Finance from Kenyatta University. Consolata's expertise lies in mobilizing and training youth on customer service practices to enhance their skills for future employment or entrepreneurship opportunities.
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Outsource Global
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We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and Japan. We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.