Outsource Global
M. Nabil Isma is an accomplished IT professional with extensive experience in various roles within the technology sector. Currently serving as the Head of IT Operations at Outsource Global since March 2021, M. Nabil has previously held significant positions such as Senior IT Executive at the University of Dubai and Assistant IT Manager at the Rochester Institute of Technology, Dubai. M. Nabil's career began with hands-on technical roles, including Technical Support Engineer at The Network Center Trading and IT Administrator internships at both CE Infosys and Sharesoft Solutions. M. Nabil holds a Master's degree in Networking & Systems Administration from the Rochester Institute of Technology Dubai campus, along with multiple relevant certifications and educational accomplishments, including a Bachelor's degree in Information Technology with a focus on Network Infrastructure Design.
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Outsource Global
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We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and Japan. We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.