Isabel Condeça

Isabel Condeça has extensive experience in support and operations management within the tech industry. Currently serving as Team Lead for the Global Support Academy & Operations at OutSystems since February 2018, Isabel has held various roles including Senior Global Support Academy & Operations Specialist and Resource Allocation Specialist. Responsibilities include managing relationships with outsourcing partners, evaluating vendors across multiple regions, overseeing recruitment processes, and collaborating with internal stakeholders on various HR activities. Prior experience includes HR support at BNP Paribas Securities Services and talent consulting at Smart Consulting, alongside substantial roles in training and technical support at Randstad. Isabel holds a Licenciatura in Journalism from Escola Superior de Comunicação Social.