OvationCXM
Brandon Tribioli is a seasoned technical support professional currently working as a Technical Support Specialist at OvationCXM, providing remote support for terminals and POS systems. Prior experience includes serving as a Data Trainer, where Brandon enhanced machine learning algorithms through prompt writing and analysis, and as a Content Writer and Tech Lead at Asurion, where responsibilities included developing technical content and delivering premier technical support for various devices. Additional experience spans roles in customer service and operations across several companies, including Stream Global Services, Phoenix Residential Land Holdings, and various hospitality settings. Brandon is pursuing an art studies degree at Arizona State University.
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OvationCXM
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OvationCXM, dba under Boomtown Network Inc., is a Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform (“CXMEngine”) includespre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. Read our 2022 Financial Services Impact Report: https://www.ovationcxm.com/the-2022-financial-services-cxm-impact-report