OvationCXM
Romeo Seder has extensive experience in the IT and technical service industry, currently serving as a Field Technician at Boomtown! since October 2015. In addition, Romeo co-founded IT24 Las Vegas in February 2017, which specializes in IT Service Management, POS Service and Installation, and Restaurant Automations. As a self-employed IT and Network Technician since October 2015, Romeo leads implementation and support for retail, office, and restaurant locations. Prior experience includes serving as a Lead NCR Field Technician at IT Diversified from February 2011 to January 2016, where responsibilities included installing POS and kitchen video software for prominent clients like Buffalo Wild Wings and TJ Maxx. Earlier roles included a position as a Legal Administrator at Grant & Weber and working as a Shift Supervisor at Romano's Macaroni Grill. Romeo pursued education at the University of Phoenix from 2013 to 2018.
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OvationCXM
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OvationCXM, dba under Boomtown Network Inc., is a Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform (“CXMEngine”) includespre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. Read our 2022 Financial Services Impact Report: https://www.ovationcxm.com/the-2022-financial-services-cxm-impact-report