OverIT - Field Service Management
Daniel Goldstein has extensive experience in product management and field service. Currently, they are the SVP of Product Management at OverIT - Field Service Management. Prior to this, they held various roles at Youreka, Salesforce, ClickSoftware, SAP, and Jews for Jesus. Notably, at Salesforce, they served as the Director of Product Management for Field Service and Work.com Shift Management, where they defined product strategy and managed teams. At ClickSoftware, they were responsible for driving the partnership with Salesforce and providing field service expertise. At SAP, they worked as an SDK Support Engineer, troubleshooting system problems and developing customized solutions. Additionally, they have experience in project coordination at Jews for Jesus, where they organized and planned educational trips.
Daniel Goldstein completed a Customer Experience Certificate Program at The George Washington University School of Business in 2021. Daniel previously attended Ben-Gurion University of the Negev from 2007 to 2011, where they earned a B.Sc in Industrial Engineering and Management. Additionally, Daniel has obtained several certifications from Salesforce, including Salesforce Certified Field Service Lightning Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Administrator, and Salesforce Platform App Builder. The exact dates of when these certifications were obtained are not provided.
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OverIT - Field Service Management
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We streamline Field Service Management operations through state-of-the-art products, to increase productivity, efficiency and safety of industry-leading companies. Recognized as “Leaders” and “Visionaries” by the major IT consulting firms, we serve the Energy & Utility, Oil & Gas, Industrial Manufacturing and Transportation industries with specific product templates. The know-how gained in over 20 years of concrete and operational experience, has enabled us to help hundreds of multinational companies transforming their processes, thus leading us to herald a new Field Service Management era, where tasks debriefing is now totally hands-free. By relying on innovative technologies such as Augmented Reality and Artificial Intelligence to optimize field activities, over 100,000 of our clients’ resources are improving operational performance and customer satisfaction, while reducing costs.