OverIT - Field Service Management
Samanta Zanchi is a seasoned Learning & Development Manager at OverIT, where since October 2020, expertise has been applied in the field service management sector to support industry leaders in excellence for linear asset management. Prior experience at Leroy Merlin spanned over 11 years, during which roles included managing human resources strategies for various regions and overseeing specialized training and development initiatives. Additionally, Samanta Zanchi worked as a freelance psychologist from 2007 to 2009, focusing on counselling and vocational guidance. Educational qualifications include a Master's degree in Methodology of Orientation from Università Kore di Enna and a Doctorate in Psychology from Università degli Studi di Catania.
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OverIT - Field Service Management
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We streamline Field Service Management operations through state-of-the-art products, to increase productivity, efficiency and safety of industry-leading companies. Recognized as “Leaders” and “Visionaries” by the major IT consulting firms, we serve the Energy & Utility, Oil & Gas, Industrial Manufacturing and Transportation industries with specific product templates. The know-how gained in over 20 years of concrete and operational experience, has enabled us to help hundreds of multinational companies transforming their processes, thus leading us to herald a new Field Service Management era, where tasks debriefing is now totally hands-free. By relying on innovative technologies such as Augmented Reality and Artificial Intelligence to optimize field activities, over 100,000 of our clients’ resources are improving operational performance and customer satisfaction, while reducing costs.