Dimuthu Fernando

Dimuthu Fernando has extensive experience in information technology and operations management, currently serving as the Service Delivery and Operations Manager at Oxfam Australia since July 2013. In this role, Dimuthu manages IT service operations, ensuring high customer service standards through effective processes and staff management. Previously, Dimuthu held various positions at World Vision from March 2001 to April 2013, including Manager of Information and Communications Technology, Systems Analyst, and IT Coordinator. Early career experience includes working as an Analyst Programmer at Tropical Findings (Pvt) Ltd. Educational qualifications include an MBA in Information Systems and multiple certifications, including Project Management Professional and ITIL.