OCR
Russell Anthony has extensive experience in customer service and support roles, with a focus on enhancing the customer experience and implementing strategic initiatives to improve efficiencies. Russell has held titles such as Head of Customer Service & Support, Service Manager, Transitional Service Manager, Project Manager, and Contact Centre Manager at various organizations. Prior to their current role, Russell served as a Recruitment Team Leader at Surrey County Council and as a Customer Services Manager at Philips Lighting.
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OCR
We're a leading not-for-profit UK awarding body, committed to providing general and vocational qualifications that inspire, engage and equip students with the skills and knowledge they need to progress to further studies, apprenticeships or work. Our qualifications are developed in close consultation with teachers, industry leaders and the UK Government to ensure they're relevant for students today and meet requirements set by our regulator, Ofqual. We support teachers with high-quality teaching and learning resources tailored to the needs of each subject plus assessment preparation and analysis services. We also offer extensive professional development opportunities as well as teacher networks that provide the opportunity to share ideas and suggestions with peers and with us. We’re part of Cambridge University Press & Assessment, the University of Cambridge’s assessment and publishing body.